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SECC Free Webinar: Amplify Citizen Experience through Process Optimization


Jul 2023

15:00 To 16:00
Event Organizer
Event Type
Pitching / mentoring / investment days


Event Details

Learn about best practices that government agencies are taking it to achieve a Whole-of-Government approach in delivering citizen services and its direct impact on citizen experience. In this session, we will discuss some of the best practices around Digital Process Automation around Low Code development, Process Re-engineering, Information Drive Design, Enterprise Integration and Data Visualization to support decision makers in providing digital services that lead to the highest levels of citizen experiences.

Our Speaker

Karim Rizkallah is a Regional Vice President of OpenText, with 23 years of experience in the Information Management space having worked with leading technology vendors in this market including IBM, Oracle, EMC and now OpenText. He has led many organizations through their transformative projects revolving around Data Governance, Process Automation, Enterprise Archiving and Digital Transformation. In this current role, he is leading a team of distinguished of Solution Consultants helping customers through their digital transformation journeys across the Emerging Markets region; namely Middle East, Africa, Eastern Europe and Russia Karim has worked with organizations in various industries including Banking and Insurance, Oil & Gas and Telco, as well as having a special focus on working with Public Sector organizations where he has developed a deep understanding of their needs around Information Management. Karim is also holder of a Masters in International Business Administration from a reputable French Business Institute.

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