BeOn Secures Strategic USD Investment to Support Regional Expansion and Advance Smart CRM Solutions

BeOn, a company specialized in developing smart Customer Relationship Management (CRM) solutions and omnichannel communication management (WhatsApp, Telegram, Facebook, and TikTok), has announced the closing of a six-figure strategic investment round in US dollars, with participation from a group of strategic investors.
The investment marks a significant milestone in accelerating the company’s regional expansion plans and advancing its technology product portfolio.

Growing Software Market
This investment comes at a time of strong global growth in the CRM software market. The global CRM market is expected to reach approximately USD 112.9 billion in 2025, with a compound annual growth rate (CAGR) exceeding 12.8% through 2032, driven by digital transformation and the increasing adoption of artificial intelligence in sales and customer service operations.

According to recent data, more than 91% of companies with over 10 employees actively rely on CRM platforms to manage customer relationships and achieve growth objectives, with annual adoption rates exceeding 12.6%.

A Turning Point
Commenting on the announcement, Eng. Mohamed Gouda, CEO of BeOn, said:
“This investment round represents a turning point in BeOn’s journey. We are not just building a CRM tool; we are establishing an intelligent infrastructure for managing business communications in a more efficient and in-depth way, aligned with the growing demand for smart, multi-channel solutions. Investors’ confidence in our vision and team confirms that we are moving in the right direction to address real market needs.”

Automation and Artificial Intelligence
Gouda added that the next phase of development will focus on strengthening automation and artificial intelligence capabilities within the platform, in addition to building strategic partnerships with companies in e-commerce, services, and education, sectors experiencing rapid growth across the region.

Deep Market Understanding
From his side, investor and strategic partner Mohamed Green stated: “Our decision to invest in BeOn came after an in-depth evaluation of the market, the team, and the product.”
He noted that BeOn possesses a rare combination of strong market understanding, solid technical execution, and a clear vision for regional growth, adding: “We believe BeOn has the potential to become a key player in the smart CRM market, especially amid the accelerating shift toward digital communication channels.”

Practical Solutions
Eng. Mohamed Abdelmonem, another investor and strategic partner, emphasized that what attracted them to BeOn was its focus on delivering practical solutions to real, day-to-day business challenges rather than offering a conventional tech product. He expressed confidence in the company’s ability to build a regionally scalable product that meets global standards.

About BeOn
BeOn is a technology company specializing in the development of multi-channel CRM solutions that enable businesses to manage customer communications, automate sales and follow-up processes, and enhance customer experience across various digital platforms. 
The company places a strong focus on emerging markets and fast-growing sectors, at a time when demand is rising for AI-powered CRM tools that integrate seamlessly with social and digital communication channels.

Source: Press Release